Privacy policy for your trust

We respect and protect your personal information

Introduction to this policy

Your privacy is extremely important to us. This statement outlines how we collect, use, and safeguard your personal data when you interact with selvoriaq.world.

By using our services, you consent to the practices described in this policy. Our approach complies with South African legal requirements for personal data protection.

Personal data collection

We only collect data that is directly relevant to providing and improving our services. This includes contact details, usage data, and preferences.

Information you give us

  • Full name and contact details during account initiation
  • Feedback through our communication forms
  • Sign-ups for updates and newsletters
  • Service interaction preferences
  • Queries or requests for assistance

Automated data collection

  • Device information, such as browser and type
  • IP address and access times during site visits
  • Pages accessed while navigating selvoriaq.world
  • Usage interactions, like clicks and time spent
  • Cookies to support essential site functionality

How we use your information

We utilise data to deliver tailored content, improve support, communicate updates, and protect against misuse.

  • Personalise recommendations or routines
  • Respond to queries quickly and efficiently
  • Support technical and service improvements
  • Send necessary updates or notifications
  • Monitor for security and fraud prevention
  • Comply with local legal requirements
  • Analyse statistics for service development

Your data promise: Your privacy is safeguarded through industry-standard encryption and strict access controls.

When we share your data

Personal data is never shared except as necessary to deliver our services, support technical needs, or meet legal requirements.

With third-party providers

We occasionally use trusted vendors to help deliver our services, and these parties are bound by confidentiality agreements.

Legal requirements

We may need to disclose your information if required by law, regulation, or judicial process.

Anonymous data usage

Aggregated, non-identifiable data may be used for analytics and improvements.

Your privacy rights

You may request access, correction, or removal of your data by contacting us using the provided details.

  • Right to know what data we hold
  • Right to correct inaccurate data
  • Right to request data removal
  • Right to request data portability
  • Right to object to data processing
  • Right to limit certain uses

Contact us directly to exercise your privacy rights or raise a concern.

How we protect data

All information is encrypted and access is strictly controlled. Regular audits are conducted to maintain security.

Technical safeguards

  • Encryption for all stored personal data
  • Firewall and intrusion prevention tools
  • Secure access with strong authentication
  • Regular vulnerability assessments

Organisational safeguards

  • Employee privacy and data training
  • Internal access control protocols
  • Incident response planning
  • Routine security reviews and checks

How long we keep your data

We maintain records only as long as necessary for service delivery or legal obligations.

  • Account details retained for active clients
  • User routine data kept for continuity
  • Support messages kept for follow-up
  • Payment details retained by trusted processors
  • Subscription preferences managed securely

You may request deletion at any time unless prohibited by law.

Transferring data across borders

If data is sent outside South Africa, safeguards are applied to keep it secure and confidential.

  • Standard contractual clauses if needed
  • Data encryption in transit and storage
  • Processing restrictions for vendors
  • Review of third-party country compliance

Cookies and their use

Cookies help operate and improve the website but can be managed or declined at any time in settings.

Types of cookies used

  • Enable site navigation and core features
  • Collect site usage information
  • Store your site preferences
  • Allow enhanced features where chosen

Cookie settings can be changed in your browser at any time.

Changes to this policy

We review and update this policy as the law or our practices evolve. Updates will appear here, with a clear revision date.

  • Email updates for significant changes
  • Notification on the homepage
  • Revision date changed on this page
  • Customer support available for questions

Please review this document regularly for any revisions.

Contacting us about privacy

If you have any privacy concerns, please email or call us directly.

Selvoriaq

Co-working Space, 163 Bree Street, Cape Town 8001 South Africa

Phone: +27357530853

Email: content@selvoriaq.world

Last reviewed January 9, 2026

Effective date January 9, 2026